We would like to remind you that the time for the transfer in a network of crypto-currency blocks can vary from 20 minutes to several hours. That is, money is sent from you, but we can process your application only after receiving at least 2000 confirmation of the transfer. After receiving the confirmation, the application processing takes place in manual mode and takes from 5 to 30 minutes during business hours (see operator status). If you have any further questions regarding the exchange procedure, please contact the operator.