We would like to remind you that the time for the transfer in a network of crypto-currency blocks can vary from 20 minutes to several hours. That is, money is sent from you, but we can process your application only after receiving at least 3 confirmation of the transfer. After receiving the confirmation, the application processing takes place in manual mode and takes from 5 to 30 minutes during business hours (see operator status). If you have any further questions regarding the exchange procedure, please contact the operator.